Human Resources technology is ever evolving. In many ways this industry gets tied into the evolution of business in general, but there are many nuances that make it unique. Human Resources is fortunate in the fact that the role it plays in an organization is vast, touching on all departments and business functions. As such, the technology applications utilized by Human Resources Professionals are often reclaimed and adapted… but this isn’t a bad thing!
However, functions that will always run through Human Resources are recruitment and hiring.
Recruitment and hiring are often associated with a resume, interview, handshake and a start date. Once the right candidate has been found, they need to meet the HR Manager for an interview and tour of their potentially new office space before navigating a folder of onboarding forms and that awkward first day… correct?
There will always be industries that need the final handshake and office tour, but today’s on-demand economy is slowly pulling many traditionally physical offices into the virtual,especially with the current remote working requirements and restrictions.
- Do call centres really need to exist in large building? Or can that footprint be saved by having attendants call in from their homes?
- Does a small organization really need a full time CFO, or does fractional support make more sense?
- Online businesses need to recruit globally, but nobody is flying across the globe for an interview.
Short-term employment is becoming long-term work with every on-demand business that hits the top of a Google search; many of these companies don’t have a physical office space. In these instances, remote recruitment makes the most sense and can even be the only option.
There are many smart companies out there that have cracked the code for successful software platforms that are essential to recruiting. Integrations between HRIS and ATS systems with payroll and onboarding platforms get stronger every year and the ability to access and sort data has become expected rather than being a nice-to-have.
However, there is one area that hasn’t necessarily followed suit when it comes to the evolution of technology and related process, and that’s background screening.
Everyone appreciates the importance of knowing who a candidate is before bringing them into your organization, but getting that information can often take days, if not weeks, costing an organization time and money that they should not have to spend.
Our neighbours to the south have made great strides in remote background screening, but it is only recently that ScreeningCanada™ has brought a similar technology to Canadian organizations. Canada’s leading background screening application brings timely information on all of your candidates to your fingertips. With direct API connections to your ATS and information vendors, waiting for results is no longer a concern.
ScreeningCanada is built for remote recruitment. Employers can invite candidates to their background check and monitor results in real-time. Live web chat makes customer service immediate. No more waiting on hold or for an email reply.
ScreeningCanada’s focus is always on improving the screening experience, so new features, services, and processes are always being developed. One that leads the way is LiveVideoID™.
One of the most frustrating components to a background check for a candidate, and employer, is often the identification verification. Online processes do exist, such as EID (Electronic Identification Verification), but do not always work. A percentage of candidates who complete EID will not pass for several reasons. Currently their options are to visit a Canada Post location or visit the Hiring Manager to have their ID verified in person.
Both options require travel. For an on-demand organization, it may not be possible to have the candidate come into the office. There are over 5,000 Canada Post locations in Canada, but they are not always convenient to get to and may not be locations that candidates are willing to visit. With many Canada Post locations currently closed or open with reduced hours because of COVID-19, this option is even less accessible.
There is now a compliant alternative for the candidate who is unable to complete Electronic ID Verification. A modern, convenient and police approved solution, LiveVideoID is now offered only by ScreeningCanada. LiveVideoID helps with physical distancing requirements and does not require any interaction from the hiring manager.
LiveVideoID, ScreeningCanada’s proprietary video identification service, approved by Canadian police services, allows candidates to easily authenticate their ID from ANYWHERE using their laptop, their desktop, or most importantly using their smartphone! With LiveVideoID, your chosen candidate can conveniently, without any travel and using a smartphone, contact ScreeningCanada’s trained Customer Success representatives, engage with a live person-to-person conversation, which is recorded for documentation and forwarded to the police service conducting the enquiries.
Within minutes, they can be guided to produce the required ID to allow complete verification. Our ScreeningCanada representatives, based in Canada, will offer guidance and assistance in either of Canada’s official languages to allow your candidate to upload their mandated identification and perform quick tasks that ensure that they are who they say they are. The service is available seven days a week and is completed within just a few minutes from wherever they are, whether it be their home, on the road or even at one of your remote sites.
Compliance and security are at the forefront of LiveVideoID’s service delivery. The entire LiveVideoID process has been vetted and approved by Canadian police services to ensure compliance with RCMP guidelines. The video identification service adheres to compliance requirements for Know Your Client (KYC) and Anti-Money Laundering (AML) compliance set out by FINTRAC, while providing a best-in-class user experience for individuals.
ScreeningCanada’s trained and screened service agents are bilingual and hold up-to-date level 7 clearance with police services. They have been thoroughly trained to receive and conduct identification verifications through LiveVideoID.
The entire process is completely auditable with all ID Verification information being stored via transcript within the ScreeningCanada platform to be accessed when required. The ID verification information is also fully available to our police partners.
LiveVideoID eliminates the time a candidate may take to travel to a secondary ID authentication center. Remote hiring is easily and quickly accommodated by the use of LiveVideoID, and the opportunity for a candidate to select a second opportunity based on time is reduced.
In today’s gig economy, candidate sare looking to join modern organizations quickly and easily, with a shortened time period between the interview and the actual start. It’s time to make sure your recruitment and hiring processes meet the needs to today.